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We have already established the complete systems of quality guarantee and after sales service, also we have the advanced check-up equipment and skills, our company has already passed ISO9001, and received import-and –export certificate. We consigned the Auto College of Jiangsu University of the tests and supervision of our products. During the guarantee of repair, we promised repair-quit-and-change services, we have a special branch in charge of answering customers’ questions, checking, replacing the products and repaying. We try our best to satisfy the customers with our best product quality, best services and reasonable prices.
The marketing website of our company covers the whole country of China, it provide complete follow-up services. There are after- service personnel on each marketing website, they provide complete services of good quality, and solving your problems. The details of the guarantee service are:
Ⅰ.The term of the guarantee service of the wheels is 3 months, subjecting to the sold-out date.
Ⅱ. During the period of guarantee period, the customers could exchange the purchase if the following problems happen during the right using process.
1. Big margin burst, big margin break.
2. Big margin burst, big margin break, felly distortion.
3. eyelet breaks toward the wind hole.
4. Many breaks on the small ear margin.
5.Sealing off.
6. Pathway jump and worse end jump (exchange in 20 days).
Ⅲ.The following damages are not included, when the wheels are improperly used.
1. Damage of the screw hole, break of the screw, break between the screw hole.
2. Severe wear-and-tear of the surface of spoke. Because the steel-wheel spoke is damaged early, without the timely discovery, that leads to the severe wear-and-tear of the outside steel-wheel spoke.
3.Break around the screw hole, breach leaning to the centre hole.
4.Circle break of the screw.
Ⅳ. We only take on the responsibilities of the quality problems of the steel wheels, but not that of the related problems.
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